Our Warranty Policy:
We back the excellence of our leather products. If any issue arises due to a flaw in design, we will thoroughly assess the situation and take the necessary steps to make it right for you.
Please note that our warranty does not cover incidents such as stains or scratches resulting from regular wear and tear. We encourage you to use your leather goods with care and appreciate the unique character that develops over time.
Color Bleeding Disclaimer: It's important to be aware that old leather may potentially bleed colors when in contact with other surfaces. To mitigate this, we apply sealers to our products. While this significantly reduces the risk, we advise caution to prevent any unintended color transfer.
If you encounter any issues with your bag or have questions about our warranty policy, please send us an email.
Our Return Policy:
Unused items in their original condition, with the accompanying original dust bag, can be returned or exchanged for store credit within 14 days of receiving the purchase. Return shipping is the responsibility of the buyer.
Please note that custom or customized items are exempt from this policy.
*Store credit must be used within 6 months of the issuance.